TPA & Partnership Manager M/F

Setting and implementation of the TPA business and implementation of partner business within the German branch. Proactively manage the implementation of new partners.

Partnership Management

- Establish and maintain strategic partnerships with external partners and TPAs to drive business growth in the B2B insurance sector
- Support business growth in the B2B insurance sector

Contract Negotiation

- Lead contract negotiations with partners and TPAs
- Ensuring compliance with all contractual agreements and regulatory requirements

Performance Monitoring and Reporting

-  Monitor and evaluate the performance of partners and TPAs to ensure they meet agreed standards and business objectives. Focus is to ensure high quality and customer satisfaction
- Ensure compliance with legal and ethical standards
- Conducting regular audits of our TPA

Strategic Planning

- Develop and implement strategies to maximize partnership and TPA outcomes and achieve company goals
- Support the training of our partners

Risk Management

- Identify and manage risks associated with partnerships and TPA agreements, ensuring robust risk mitigation are in place
- Manages the monitoring of operational risks, included those related to outsourced service providers
- Provides proper support to AML & Compliance issues
- Oversees and administers the internal risk control mechanisms within the branch
- Supports the implementation of regulatory projects within the Branch
- Ensures that all controls required by law and Group rules are conducted towards business partners and Third-party administrators 

Reporting

- Prepare and present regular reports on the status and performance of partnerships and TPAs to senior management

 Interface

-  Work closely with internal teams, including sales, marketing, underwriting, and customer service, to ensure partnerships are effectively leveraged and aligned with business objectives

People First

- To assign workload and projects to each member of your staff
- To follow up on HR processes, attendance, probationary period, performance
management, etc.
- To develop and coach your staff to reach their potential within CACI
- To identify with your team individually their strengths and their areas for improvement
- To identify the teams individual talents and abilities and harness those for their
development and to optimise the business.
- To coach and encourage staff to enhance their professional actuarial qualifications (when
required)
- To fully apply the performance management process ensuring it is a 2 way process of open discussion

*Other duties as required/assigned to fulfil requirements of position