DISCOVER THE CRÉDIT AGRICOLE GROUP
Crédit Agricole is one of the leading European banking groups and a reliable partner of business. The strongly cooperative roots in France make it a responsible yet reactive bank. 51 million customers, 10.1 million cooperative members and 900,000 shareholders accompany the company full of conviction on this path.
The customer-orientated retail banking model is based on the collaboration between the individual regional banks and the associated business areas. This model allows the Crédit Agricole Group to offer holistic financial services at the highest level worldwide. As a universal bank, Crédit Agricole offers a wide and innovative range of products and services for all customer segments.
for optimal processes for customers and consultants
TOGETHER TO MAJOR OBJECTIVES
First-class customer relations have the highest priority for the Crédit Agricole Group. Successful projects in 47 different countries* are possible only because the relationship with our customers, partners and employees is based on trust, openness and loyalty. We work hard every day to create a banking experience that is 100% digital and yet 100% individual. Therefore, each customer has the opportunity to choose his or her preferred method of contacting the consultant – be it online, using a smartphone or tablet, by telephone or in person in the branch.
BEING NUMBER 1 MEANS GIVING ONE’S BEST EVERY DAY
No. 1 Bancassurance
No. 1 asset management firm
No. 1 lender
for French business
No. 1 real estate investor
Transparency, proximity to the customer, responsibility and openness: these are the values that have guided us for over 120 years. We are always aware of the major responsibility that our customers and society place on us. We are proud of our achievements and we ensure that the added value created is shared fairly and sustainably with our customers, members, shareholders, employees and partners.
These values drive us on internally as well, from the different areas of the Group to the individual companies to the individual person. They are reflected in the entire management structure, which is based on our own tradition, our strategy, but also on the standards of listed companies.
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