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Investigation & Reporting Officer m/w/d

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Vacancy details


General information


Entity
  • CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

  • Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

  • CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

  • By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..

Reference number 2025-101263

Publication date 28/11/2025

Job description


Business type Finance / Accounting

Contract type Permanent Contract

Expected start date 01/02/2026

Summary
  • Verantwortung zur Einhaltung der Service-Level-Agreements und Business Controls

  • Fachliche Unterstützung, Bearbeitung von Kundenanfragen und Klärung von Differenzen

  • Analyse und Troubleshooting bei komplexen Problemen

  • Testunterstützung

Job location


Geographical area Germany

City München

Candidate criteria


Minimal education level 2 years of higher education (L2)

Academic qualification / Speciality 2 years of higher education (L2)

Experience 0-2 years

Required skills Hervorragende Kommunikations- sowie Verhandlungsfähigkeit Ausgeprägtes analytisches Denken und Prozessverständnis Ausgeprägte Teamfähigkeit und Sozialkompetenz Überdurchschnittliche Kunden- und Serviceorientierung Selbständige, zuverlässige und strukturierte Arbeitsweise Hohe Belastbarkeit und Flexibilität sowie Eigeninitiative Gutes Durchsetzungsvermögen Bereitschaft zur Übernahme von Verantwortung
  • Bankausbildung und/oder wirtschaftswissenschaftliches Studium

Technical skills required Sehr gute MS-Office-Kenntnisse IT Affinität

Languages • Sehr gute Englischkenntnisse in Wort und Schrift