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TPA & Partnership Manager M/F

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Vacancy details

General information

Entity
  • Crédit Agricole Assurances, France's largest insurance group, unites together Crédit Agricole's insurance subsidiaries. The Group offers a range of savings, retirement, health, personal protection and property insurance products and services. They are distributed by the Crédit Agricole's banks in France and in seven other countries around the world by financial advisers and multi-line insurance agents. The Crédit Agricole Assurances companies serve individuals, professionals, farmers and businesses. At the end of 2023, Crédit Agricole Assurances has 5,800 employees and Its premium income amounted to €37.2 billion (IFRS).

  • As the leader creditor insurance operator in France,the third-biggest European specialist in this segment, the 1rst in France concenrning the death benefit, funeral and dependence insurances , we provide a comprehensive range of financial protection products and services to cover the risks due to death, off work, dependence for families, employees and professionals through multi-channel pathways integrated into our partners' processes : retail banks and specialised financing companies in France and Europe. It represents around 500 employees located in Paris, Lille, Dublin and Milan.

  • Convinced that diversity is a source of enrichment for everyone, we are committed to inclusion. Our jobs are open to everyone, regardless of disability or individuality.
Reference number 2024-93199
Publication date 15/10/2024

Job description

Business type Insurance
Contract type Permanent Contract
Summary

Duties and responsibilities

Setting and implementation of the TPA business and implementation of partner business within the German branch. Proactively manage the implementation of new partners.


Partnership Management

  • Establish and maintain strategic partnerships with external partners and TPAs to drive business growth in the B2B insurance sector
  • Support business growth in the B2B insurance sector

Contract Negotiation

  • Lead contract negotiations with partners and TPAs
  • Ensuring compliance with all contractual agreements and regulatory requirements


Performance Monitoring and Reporting

  • Monitor and evaluate the performance of partners and TPAs to ensure they meet agreed standards and business objectives. Focus is to ensure high quality and customer satisfaction
  • Ensure compliance with legal and ethical standards
  • Conducting regular audits of our TPA

Strategic Planning

  • Develop and implement strategies to maximize partnership and TPA outcomes and achieve company goals
  • Support the training of our partners

Risk Management

  • Identify and manage risks associated with partnerships and TPA agreements, ensuring robust risk mitigation are in place
  • Manages the monitoring of operational risks, included those related to outsourced service providers
  • Provides proper support to AML & Compliance issues
  • Oversees and administers the internal risk control mechanisms within the branch
  • Supports the implementation of regulatory projects within the Branch
  • Ensures that all controls required by law and Group rules are conducted towards business partners and Third-party administrators


Reporting

  • Prepare and present regular reports on the status and performance of partnerships and TPAs to senior management

Interface

  • Work closely with internal teams, including sales, marketing, underwriting, and customer service, to ensure partnerships are effectively leveraged and aligned with business objectives


People First

  • To assign workload and projects to each member of your staff
  • To follow up on HR processes, attendance, probationary period, performance management, etc.
  • To develop and coach your staff to reach their potential within CACI
  • To identify with your team individually their strengths and their areas for improvement
  • To identify the teams individual talents and abilities and harness those for their development and to optimise the business.
  • To coach and encourage staff to enhance their professional actuarial qualifications (when required)
  • To fully apply the performance management process ensuring it is a 2 way process of open discussion


*Other duties as required/assigned to fulfil requirements of position

Job location

Geographical area Germany
City Stuttgart

Candidate criteria

Minimal education level Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality Bachelor Degree / BSc Degree or equivalent
Experience 11 years and more
Required skills Knowledge of bank-insurance products (life and non-life) Specialisation in PPI/Creditor Insurance would be an advantage Management of partnerships and TPAs Ability to communicate and operate at a senior level within an organisation Excellent communication skills Strong stakeholder engagement Strong analytical skills Trust and integrity Business travel required
  • Preferably third level Education in Business School or University or Banking expert or Insurance Expert training
Languages Fluent in German mandatory. Good knowledge of English mandatory. French is desirable
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